Effective: March 10, 2025
Welcome to Hekayat (حكايات) — a Ramadan drama and entertainment
platform by MW Turnkey Solutions LLC.
This Privacy Policy describes how we collect, use, and protect your information.
By using the App you agree to this Policy.
1. Information We Collect
- Account Information: Name and email address when you register.
- User-Generated Content: Comments, likes, dislikes, and favourite lists.
- Usage Data: Content viewed, search queries, session duration.
- Device Information: Device type, OS version, unique identifiers, IP address.
- Notification Preferences: Your settings for daily news and alerts.
- Subscription & Payment: Processed securely by Apple's In-App Purchase. We do not store card details.
- Cookies & Web Data: Used for functional purposes only. We do not use tracking cookies without your explicit consent.
2. App Tracking Transparency (ATT)
- If you allow tracking — we may personalise ads and measure effectiveness.
- If you deny tracking — tracking cookies are immediately disabled. No data is shared with advertising partners.
Change your preference: Settings → Privacy & Security → Tracking.
3. How We Use Your Information
- Operate and improve the App and its drama content.
- Enable comments, reactions, and favourite lists.
- Send push notifications for new stories and news.
- Manage your account and subscription.
- Respond to customer support requests.
- Analyse anonymised usage to improve user experience.
- Comply with applicable legal obligations.
4. Sharing Your Information
We do not sell your personal data. We may share it only with:
- Service Providers: Hosting, analytics, notifications — under confidentiality agreements.
- Apple Inc.: Payment and subscription data per Apple's privacy policy.
- Legal Requirements: When required by Egyptian law.
- With Your Consent: For any other purpose with your explicit approval.
5. Data Retention
We keep your data while your account is active. To request deletion, email
privacy@mwturnkey.com.
6. Children's Privacy
The App is not directed to children under 13. Contact us to delete any child's data.
7. Security
We use encryption and secure servers. No Internet transmission is 100% secure.
8. Your Rights
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
Contact: privacy@mwturnkey.com
9. Changes to This Policy
We will notify you of significant changes via in-app notification or by updating the date above.
10. Contact Us